Operation Services Expert Support
We focus on running your identity platform, so you can focus on running your business. Our support services are delivered by an on-shore team made up of full-time CTI Global employees. Our managed services are flexible, reliable, and tailored to the specific needs of your company. You will benefit from a high level of service and response time from a dedicated on-shore support team that will allow you to reduce your company’s overhead and make your IT Security Department more efficient.
Operation Services Available for
-
- CyberArk
- SailPoint
- Ping Identity
Ongoing Remote Support
CTI Global provides you with a designated point of contact, backed by an experienced identity governance solution team, to offer guaranteed ongoing support and maintenance of your company’s identity infrastructure.
Admin Assistance
Our team serves as a help desk for your users, performing administrative troubleshooting and responding to administrative requests.
Expert Insight
Our team serves as expert support to your IT security team, providing advice, guidance, and assistance as you manage your identity ecosystem.
24/7 Support
Have an issue at 11 pm on Sunday evening? Don’t sweat it. Our team is always available to lend a helping hand and
address any urgent issues.